The personal data collected on this website or when you contact us by telephone is processed in order to:
• Send you commercial offers, newsletters, satisfaction surveys. In the case of messages sent by SYSTEL SA, this processing is based on SYSTEL SA’s legitimate interest in developing its activities or on your consent;
• Respond to enquiries, comments and complaints that you send to SYSTEL SA. This processing is based on your consent;
• Analyse your application if you apply for a job within SYSTEL SA. This processing is based on your consent;
• Keep proof of the content of your call in case of contact by telephone. This processing is based on SYSTEL SA’s legitimate interest in retaining proof of its exchanges with its clients and prospects;
• Improve SYSTEL SA’s relationship service with its customers and prospects by telephone. This processing is based on SYSTEL SA’s legitimate interest in improving the quality of its services.
The processing is carried out under the responsibility of SYSTEL SA, represented by Sébastien GUYOT, acting as Chairman of the Executive Board, and whose contact details are indicated in the Legal notice. SYSTEL SA has appointed a personal data protection representative, whose contact details are as follows: SYSTEL SA – 17 rue Le Verrier – 17440 AYTRE – dpo@systel-sa.com
The data collected is intended to :
• SYSTEL SA;
• All service providers whose intervention is required to carry out the processing mentioned above
The data collected is retained for the following periods:
• Data collected for the purpose of sending you commercial offers, newsletters, satisfaction surveys: for three years from the date of collection. At the end of this period, this data is retained for a further period of three years if you agree to continue to receive commercial offers, newsletters, satisfaction surveys.
• Data collected to respond to enquiries, comments and complaints that you send to SYSTEL SA: for the time required to process these enquiries, comments and complaints;
• Data collected to analyse your application if you apply for a job within SYSTEL SA: for the duration required to analyse your application; in the event of hiring, for the duration of your employment contract with SYSTEL SA, subject to the obligation for SYSTEL SA to retain this data for a longer period; if you are not hired, for two years following the collection of your data, unless you object;
• Data collected to preserve proof of the content of your call in the event of telephone contact: for the duration necessary to preserve the proof;
• Data collected to improve SYSTEL SA’s relationship service with its clients and prospects by telephone: for 1 year from the date of collection.
In order to preserve the confidentiality and security of your personal data and in particular to protect it against unlawful or accidental destruction, accidental loss or alteration, or unauthorised disclosure or access, SYSTEL SA takes the appropriate technical and organisational measures in accordance with the applicable legal provisions. To this end, SYSTEL SA has implemented technical measures (such as firewalls) and organisational measures (such as a login and password system, physical protection measures, etc.).
You have the right to access your personal data, to have it rectified or deleted, to transfer it or to have it transferred to a third party, to obtain a restriction on its processing or to object to such processing. SYSTEL SA will comply with your request subject to compliance with its legal requirements.
You have the right to withdraw your consent to the processing of your personal data at any time if the processing is based on consent. The withdrawal of your consent does not affect the lawfulness of the processing carried out before this withdrawal.
You may receive the above information in writing.
You may exercise your rights:
• By post to the following address : SYSTEL SA – DPO – 17 rue Leverrier – 17440 AYTRE
• By email to the following address : dpo@systel-sa.com
In the interest of confidentiality and protection of your personal data, SYSTEL SA reserves the right to ask you for proof of identity before responding to your request. You may therefore be asked to produce a photocopy of an identity document stating your date and place of birth and bearing your signature, in accordance with the provisions of Law No. 78-17 of January 6, 1978 known as “Data Protection Act”, Article 92 of the decree of October 20, 2005 as amended by the decree of August 1 2018 and of European regulation 2016/679 of April 27 2016 on the protection of individuals with regard to the processing personal data and the free movement of such data.
Finally, you have the right to send a complaint to the «Commission Nationale de l’Informatique et des Libertés» (CNIL), the French data protection commission if you believe that your rights are not respected.
The contact details of the CNIL are as follows: 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 – 01.53.73.22.22 – https://www.cnil.fr/fr/plaintes